Customer Insights


Invited Speaker on the following Topics:
  • Optimizing the Mobile Search Experience,” Association of National Advertisers, hosted by Google, Mountain View, CA, 2006.
  • ​“Successes and Failures in Consumer IP Services,” IEC TechForum, SuperComm, Chicago, IL, 2004.
  • ​“Cool IP Applications,” Voice on the Net (VON) Europe, London, UK, 2004.
  • ​“Local Number Portability and the US Wireless Industry," Internet Telephony, Miami, FL, 2004.
  • ​“Selling the VoIP Value Proposition,” Voice on the Net (VON) Europe, London, UK, 2003.
  • “Usability Factors for Wireless Consumer Products,” CTIA Wireless, Atlanta, GA, 2002.
  • ​“Taking Carrier Voice Applications to the Next Level,” Telephony VUI Conference, Scottsdale, AZ, 2002.
  • ​​"Business Models for Consumer Voice Portals,” The Kelsey Group VOX Conference, Baltimore, MD, 2000.
  • ​“Mobile Voice Technologies,” Certicom PKS, San Jose, CA, 2000.


See also my Keynote Speeches, and industry talks on Technology & Market TrendsCase Studies, and New Product Introductions