Customer Insights
Invited Speaker on the following Topics:
- “Optimizing the Mobile Search Experience,” Association of National Advertisers, hosted by Google, Mountain View, CA, 2006.
- “Successes and Failures in Consumer IP Services,” IEC TechForum, SuperComm, Chicago, IL, 2004.
- “Cool IP Applications,” Voice on the Net (VON) Europe, London, UK, 2004.
- “Local Number Portability and the US Wireless Industry," Internet Telephony, Miami, FL, 2004.
- “Selling the VoIP Value Proposition,” Voice on the Net (VON) Europe, London, UK, 2003.
- “Usability Factors for Wireless Consumer Products,” CTIA Wireless, Atlanta, GA, 2002.
- “Taking Carrier Voice Applications to the Next Level,” Telephony VUI Conference, Scottsdale, AZ, 2002.
- "Business Models for Consumer Voice Portals,” The Kelsey Group VOX Conference, Baltimore, MD, 2000.
- “Mobile Voice Technologies,” Certicom PKS, San Jose, CA, 2000.
See also my Keynote Speeches, and industry talks on Technology & Market Trends, Case Studies, and New Product Introductions.